Privacy Policy

1. Introduction

Grid and Garage LLC ("we," "us," or "our") provides home and garage flooring, cabinets, and storage services in the Central Valley of California. This policy covers information handled through https://grid-garage-glow.lovable.app and communications about our services.

2. Information We Collect

Information you provide: when you submit a consultation form or contact us by phone or email, you may provide your name, email, ZIP code, interests, and information about your project. Consultation requests are sent to our designated inbox through Resend. Please do not include sensitive personal information in project descriptions.

Information collected automatically may include browser and device details, pages visited, referring pages, approximate location, IP addresses, and technical logs needed to operate and protect the website. Service providers may supply website usage or technical information. We do not offer customer accounts or process payments on this website.

3. How We Use Information

We use information to respond to inquiries, discuss projects, arrange consultations, provide services, improve the website, maintain security, and comply with legal obligations. We do not reuse a consultation phone number as permission to send marketing texts.

4. Cookies and Tracking Technologies

Cookies and Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC, to understand how visitors use the site so we can improve it. Google Analytics uses cookies, which are small text files stored on your device, to collect information such as the pages you visit, how long you stay, the website that referred you, your general location (city or region level), and your browser and device type. This information is collected in aggregate and is not used to identify you personally.

We do not use Google Analytics advertising features, Google Signals, or data sharing for advertising purposes. We do not use advertising pixels, session recording, or similar tracking technologies.

You can learn how Google uses this information at How Google uses information from sites or apps that use its services. You can opt out of Google Analytics on all websites by installing the Google Analytics Opt-out Browser Add-on. You can also block or delete cookies through your browser settings. The site will still work if you do.

Do Not Track

Some browsers offer a "Do Not Track" (DNT) setting. Because there is no common industry standard for how to respond to DNT signals, this website does not currently respond to them. You can still limit analytics tracking using the opt-out options above.

5. How We Share Information

We may disclose information to service providers that help operate the website and business, when required by law, to protect legal rights or safety, or in connection with a business transfer subject to applicable protections.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

6. Third-Party Services

Google Analytics (Google LLC) — website usage analytics. See Section 4 for details and opt-out options.

Lovable and Cloudflare provide website hosting, delivery, security, and technical diagnostics. Google Fonts and Font Awesome through Cloudflare CDN provide fonts and icons; loading these resources sends technical request information to their providers.

The site displays Hearth branding to highlight financing availability. There is currently no embedded financing application or checkout. Any financing arranged through Hearth is governed by its own notices and agreements. External sites, including the website developer’s linked site, have their own privacy practices.

7. Data Retention

We retain personal information only as long as reasonably needed for inquiries, services, recordkeeping, legal obligations, and dispute resolution. Retention depends on the information and purpose. You may contact us to ask about retention or request deletion, subject to lawful exceptions.

8. Data Security

We use reasonable safeguards appropriate to the information we handle. The website uses HTTPS for transmission. No website, transmission method, or storage system can be guaranteed completely secure.

9. Your Rights and Choices

You may ask to access, correct, or delete personal information by contacting us. If you receive marketing communications, you may request an opt-out. You can limit cookies through browser settings and use the analytics opt-out described in Section 4. Some information may need to be retained to satisfy legal obligations.

10. California Privacy Rights

California Residents

If you are a California resident, you have the right to know what personal information we collect, use, and disclose; to request deletion or correction of your personal information; and to opt out of the sale or sharing of your personal information. We do not sell or share personal information as those terms are defined under California law. We will not discriminate against you for exercising any of these rights.

Categories collected: identifiers and contact details you provide (such as name and email when you submit a form) and internet activity information collected through cookies and Google Analytics (described in Section 4).

Tracking disclosure: As described in Section 4, this website uses Google Analytics. We do not allow other third parties to collect personal information about your online activities across websites through this site.

To make a request, contact us at anita@gridandgarage.com. We may need to verify your identity before responding.

11. Children’s Privacy

This website is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information so we can take appropriate action.

12. Changes to This Policy

We may update this policy as practices or requirements change. The date above identifies the latest revision. We will provide additional notice when legally required.

13. Contact Us

For privacy questions or requests, contact Grid and Garage LLC at anita@gridandgarage.com or (559) 272-8991.